RETAIL EXECUTION SERVICES
THIRD-PARTY SOLUTIONS | NATIONAL COVERAGE
Customer Impact is a retail merchandising service provider with thousands of field representatives improving retail execution on behalf of brands throughout the U.S.
We offer both ad hoc and ongoing retail support for all of your in-store needs.
Retail Execution Services:
Retail Execution Benefits:
The CI Advantage
Tailored Solutions With Maximum Flexibility
At Customer Impact, we understand that every brand is unique. That’s why we offer fully customizable programs designed to align with your strategic goals, and deliver cost-effective ad hoc and ongoing retail coverage.
- Exclusive Store Visits: Each visit is dedicated solely to your brand, ensuring focused execution.
- Elite Field Team: Our field representatives are selected based on proprietary grading and matched to your specific project scope and retail environment.
- Consistent Execution: A systematically graded rep database ensures high-quality, reliable in-store performance.
Uncompromising Quality Assurance
Our dedicated in-house QA team meticulously reviews every project to ensure flawless execution and actionable results.
- Verified Store Visits: GPS tracking along with time stamped photos confirm location accuracy.
- Retail Goals Met: We ensure your objectives are achieved with detailed “mission” instructions and before-and-after photo documentation.
- Guaranteed Accuracy: Any discrepancies are corrected at no additional cost, and final data is certified for reliability.
Advanced Data Collection & Real-Time Results
Our field team is equipped with cutting-edge mobile technology to capture and report in-store data with precision.
- Live Reporting: Customers can monitor task execution and results in real-time.
- Geo-Stamped Data: Every image and data point is tagged by location, time, and user.
- Easy Access & Sharing: Export visuals in PDF, PowerPoint, or shareable links.
- Collaborative Management: Multiple manager access for streamlined oversight.
TRUSTED BY INDUSTRY LEADERS
“Partnering with Customer Impact has been such a great experience! They have allowed us to significantly increase our presence in our short winter season and make sure that we get hands on attention and care for our products in store, all across the country.”
Marketing Manager, Seirus












