The CI Advantage

At Customer Impact, we understand that every brand is unique. That’s why we offer fully customizable programs designed to align with your strategic goals and deliver cost-effective retail coverage.

Fulfillment Services

Exclusive Store Visits

Each visit is dedicated solely to your brand, ensuring focused retail execution.

Dedicated Field Team

Our field representatives are selected based on proprietary grading and matched to your specific project scope and retail environment.

Streamlined Oversight

CI Field Reps are graded on every single visit, every time, ensuring reliable in-store performance and accountability.

Uncompromising Quality Assurance

Our dedicated, in-house QA team meticulously reviews every project to ensure flawless execution and actionable results.

  • Verified Store Visits
    All store visits are geo-stamped and time-stamped to confirm location accuracy.
  • Retail Goals Met
    We ensure your objectives are achieved with detailed visit instructions and before-and-after photo documentation.
  • Guaranteed Accuracy
    Any discrepancies are corrected at no additional cost, and final data is certified for reliability.

Advanced Data Collection & Real-Time Insights

Our field team is equipped with cutting-edge mobile technology to capture and report in-store data with precision.

  • Live Reporting
    Customers can monitor task execution and results in real-time.
  • Geo-Stamped Data
    All visits are tagged by location, time, and user.
  • Easy Access & Sharing
    Export visuals in Excel, PDF, PowerPoint, or shareable links.
  • Collaborative Management
    Multiple manager access for streamlined oversight.

Get started with Customer Impact

Step 1: Schedule a Call

We want to learn about you, your retail execution needs and business goals.

Step 2: Receive a Customized Project Scope

Our onboarding team will develop a strategic action plan based around your needs.

Step 3: Retail Execution

Your dedicated project team will take it from here, delivering flawless in-store retail execution.

(For business inquiries only)

Additional Services

We are the go-to resource for all of your in-store Retail Merchandising needs.

Retail Audits are a crucial sales and forecasting tool used to maintain in-store product presentation.