Case Studies

Retail Merchandising Case Studies

Learn how Customer Impact provides expert retail merchandising services across various retail service channels and industries.

Brands partner with Customer Impact for transformative in-store retail merchandising and retail execution. See the results in the case studies below.

Seirus Merchandising Project - Example 5

Seasonal Retail Merchandising Support for Winter Apparel Brand

Seirus partnered with Customer Impact for retail merchandising support during their key sales season.

Industry:
Outdoor Products and Technologies

Company:
Seirus Innovative Accessories Inc.

Channels:
Sporting Goods, Big Box

Services Delivered:
Ongoing Retail Merchandising Support, Photo Verification & Reporting

Retail Merchandising Case Study - Plush Toy Brand

Display Setup and Ongoing Retail Merchandising for Plush Toy Brand

Customer Impact provided retail merchandising support across 40,000 stores in 7 different store types.

Industry:
Toys

Company:
Consumer Product Manufacturing – Plush Toys

Channels:
Big Box, Specialty, Drug, Grocery, Convenience, Discount, Boutiques

Services Delivered:
Display Building, Ongoing Retail Merchandising, Photo Verification & Reporting

Retail Merchandising Case Study - Gift Card Brand

Ongoing Retail Merchandising, Photo Verification, and Reporting for Gift Card Brand

A nationally recognized leader in financial services with sales positions on retail gift card malls, checkout lanes, and business centers had challenges with out-of-stock data, POG compliance, and marketing piece placement. 

Industry:
Financial Services

Company Type:
Financial Services – Gift Card

Channels:
Drug, Specialty, Convenience, Discount

Services Delivered:
POG Resets & Verification, Ongoing Retail Merchandising Support, Photo Verification & Reporting

Retail Merchandising Case Study - Beverage Distributor

Beverage Distributor Partners With Customer Impact For Convenience Store Resets

A leading beverage distributor experiences annual labor demands when executing convenience store resets across the US. 

Industry:
Beverage

Company:
Beverage Distributor – Energy Drinks

Channels:
Drug, Convenience

Services Delivered:
Ongoing Retail Merchandising, Photo Verification & Reporting

Retail Merchandising Case Study - Beauty Products

Beauty Products Retail Merchandising Partnership with Customer Impact at Ulta

A clean skincare brand rooted in ocean-inspired ingredients has established a presence in ULTA Beauty, a leading specialty beauty retailer known for its elevated in-store experience. In partnership with Customer Impact, the client employs a hybrid merchandising model that blends internal Brand Ambassadors (BA) with Customer Impact representatives to maintain brand consistency and deliver premium customer engagement.

Industry:
Cosmetics

Company Type:
Manufacturer – Skincare Products

Store Type:
Beauty Retailer

Services Delivered:
Ongoing Retail Merchandising, Display Maintenance, Brand Representation, Photo Verification & Reporting

Retail Merchandising Case Study - Global Marketing Agency

Global Marketing Agency’s Strategic Retail Merchandising Expansion with Customer Impact

A global marketing execution powerhouse, representing some of the world’s most iconic brands including Unilever, Lego, Adidas, Bayer, Samsung, and T-Mobile. Known for delivering strategic consulting and marketing production solutions, our client occasionally extends its services to include in-store execution. When faced with a unique opportunity in a non-traditional retail environment, our client turned to Customer Impact to deliver specialized merchandising support.

Industry:
Advertising and Media

Company:
Brand Marketing

Store Types:
Wholesale, Warehouse

Services Delivered:
Ongoing Retail Merchandising, Display Maintenance, Brand Representation, Photo Verification & Reporting

Retail Merchandising Case Study - Apparel and Accessories Company

Apparel & Accessories Company – Retail Merchandising Transformation with Customer Impact

Our client is a leading accessories and apparel company, managing a portfolio of well-known brands including footwear, men’s apparel, belts and accessories. As part of its retail strategy, our client relies on merchandising partners to ensure consistent in-store execution and brand representation across a wide range of retail environments.

Industry:
Apparel

Company Type:
Apparel & Accessories Manufacturer

Store Type:
Big Box, Department

Services Delivered:
Ongoing Retail Merchandising, Photo Verification & Reporting

Get started with Customer Impact

Step 1: Schedule a Call

We want to learn about you, your retail execution needs and business goals.

Step 2: Receive a Customized Project Scope

Our onboarding team will develop a strategic action plan based around your needs.

Step 3: Retail Execution

Your dedicated project team will take it from here, delivering flawless in-store retail execution.

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