The Ultimate Guide for Mystery Shoppers Our Ultimate Guide for Mystery Shoppers is here! As our Mystery Shopping division continues to see significant growth, it’s never been more important to equip our mystery shoppers with the knowledge [...]
Restaurant Trend Watch: Deals on Meals For anyone who stays plugged into social media, the number of National Days for random food items, trends, and even professions can be pretty staggering. At any given moment, there’s bound [...]
The Rise of the Restaurant Review There’s a single universal question that we’ve all had to answer at one point or another: “Where do I want to eat?” Before the advent of social [...]
By Danielle Parks, Customer Impact Editor From the viewpoint of the employee, individual guests can begin to blend together into one generic identity as “The Customer.” This is understandable, as they see so many faces and interact with so many [...]