Representatives can be paid through direct deposit with funds from Customer Impact deposited directly into your checking account. This method is strongly encouraged and can be done by changing your method of payment in your shopper profile, or contacting Chris Reynolds at

All other field representative payments are processed through PayPal, and your email address on file with our company should match the email address you use for your PayPal account. Payments to all representatives are made between the 20th and 25th of the month, for the previous month’s assignment.

Example: A shop completed in the month of July will be paid between the 20th and the 25th of August.


For Canadians:

PayPal is the only payment method currently available for our Canadian field representatives

  • The day the assignment is processed, the Project Manager converts the amount to USD per the current conversion rate of that day.
  • When funds are deposited to the representative’s PayPal account, the amount is in USD.
  • Once the funds are in the field representative’s PayPal account, it is up to the representative to convert the funds to CAD.
  • Please keep in mind that whenever you refer to Canadian assignments in your log, the amounts will always be listed in USD.