Weekend of Deals
Retail Touchpoints — Shoppers Don’t See ‘Black Friday’ Or ‘Cyber Monday’ — They See A Weekend of Deals
“The merging of digital and omnichannel shopping is blurring the lines between e-Commerce and brick-and-mortar, as well as whether deals are focused on one specific channel or day.”
“More consumers than ever are buying online, which typically means reduced profit margins. The overwhelming majority of those receiving gifts plan to return at least some of them, further cutting into retailer profits. Finally, many consumers returning gifts will be unhappy with the process, which could lead to consumer alienation. Talk about being up against it.”
“Armed with algorithms, robotic warehouses and cashierless stores, Amazon.com Inc. is commonly seen as an existential threat to traditional grocers.”
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