By Amanda Morrissey, Customer Impact Editing Manager Starting this week, you may notice something a little bit different when you log into your shop log, receive an email from us, or check something on our website. Yes, Customer Impact is [...]

by Danielle Parks, Customer Impact Editor It is almost the end of the 2014, and businesses are looking into how they can improve this coming year. One of the facets of any business that might be reviewed is that of [...]

By Mike Green, Customer Impact President Think about this.  If I were to make a trip across the country for a long weekend, it would be very possible for me to do so without speaking or interacting with a single [...]

By Daniel Price, Customer Impact Scheduler It’s amazing when mystery shopping creeps into your mind! Just this past weekend, I was with my family at the lake enjoying a much-needed holiday weekend. With the nearest town about 15 miles away, [...]