By Daniel Price, Customer Impact Scheduler If your life is anything like mine during December, the hustle and bustle of the holidays begins to creep into every aspect of your day. It seems that for about 3 weeks, we are [...]

By Barbry Booth, Customer Impact Senior Scheduler It could happen to you. You’ve completed a shop, submitted your report, and possibly even have been paid for your shop. Then the mystery shopping company contacts you with the dreaded news from [...]

By Mike Green, Customer Impact President As a frequent traveler, I find that I rate cities by their airports.  Think about it - most great cities have great airports.  For most people, the airport is the FIRST IMPRESSION (and maybe [...]

By Steven Cooley, Customer Impact Scheduler Before I started mystery shopping as a part-time job in college, I had previously heard of it mentioned in conversations, but I never really knew what it was.  Even once I started mystery shopping [...]