By Danielle Parks, Customer Impact Editor What comes to your mind when you think of mystery shopping? If you’re like me and watch too much TV, you might think mystery shopping looks a little something like a stereotypical Sherlock Holmes [...]
By Barbry-Ellen Booth, Customer Impact Scheduling Manager Myth #1: Mystery shopping is a scam. The Reality: There are hundreds of legitimate mystery shopping companies ready to hire you as a shopper! The best advice here is to do your homework [...]
By Steven Cooley, Customer Impact Scheduler The vast majority of mystery shop companies employ the idea of shopper rotation on their shops. Shopper rotation is the minimum amount of time before a shopper is allowed to shop the same location [...]
By Daniel Price, Customer Impact Scheduler In a perfect world, we would love to post a shop, have it be self-assigned or assign it once, and have it be completed on the day assigned and never think twice about it. [...]