Retail Merchandiser FAQ. Answers to the most frequently asked questions from our representatives. Find out more about merchandising with Customer Impact.
It is best to contact your Project Manager via email or phone. You can find individual contact information here. Note: Rather than send a message through SASSIE, it is advised to contact your Project Manager directly through phone or email. [...]
Should you not wish to work with Customer Impact as a field representative, simply log in as you normally would through your profile, and deactivate your account.
Field Representatives who follow the guidelines and make our job easier will receive the majority of assignments. Representatives who submit their assignments at the last minute, or late, will not be likely to be rescheduled. If we have to make [...]
Effective January 1, 2026, Customer Impact will only provide payment to U.S. Merchandisers via Direct Deposit. Direct deposits can be made to a bank account or to a pre-paid debit card with routing and account numbers (PayPal Debit Card, Netspend, [...]