From Shopper to Scheduler By Amber Simmons, Customer Impact Scheduler With over 60 shops under my belt, I thought I knew everything there was to know about mystery shopping. I enjoyed going to restaurants and getting free food or shopping [...]

By Adrienne Dobson If you asked ten different people on the street what they thought about mystery shopping, you would get ten very different views.  One common misperception is that mystery shoppers are only out to catch employees doing something [...]

By Steven Cooley, Customer Impact Scheduler So you’re interested in mystery shopping, and you’ve created a profile with Customer Impact…now what?  The next step is to utilize the job board to check for jobs in your area! Step 1: Log [...]

By Amanda Hendrix-Black, Customer Impact Editor Everyone in the business of mystery shopping knows that the finer details are key to being successful. Some of the shoppers with the most experience and highest scores are meticulous and very organized. It [...]